Terms of Service

Effective date: September 26, 2026

Last updated: September 26, 2026

1. Agreement to these Terms

These Terms of Service ("Terms") are a legally binding agreement between you ("you," "Customer," or "Organiser") and the individual(s) currently operating the Boothmap project (the "Boothmap team," "Boothmap," "we," "us," or "our").

Pre-incorporation. Boothmap is not yet incorporated. These Terms are with the individual operator(s) of Boothmap, not with a company named "Boothmap Inc." or similar. We intend to form a company under the laws of British Columbia, Canada. On incorporation, we may assign or novate our rights and obligations under these Terms to that company, with notice to you (email to your account address and/or in-product notice). Your continued use of the Service after that notice constitutes acceptance of the assignment/novation where permitted by law.

By accessing boothmap.io, creating an account, embedding our maps, or otherwise using the Boothmap software-as-a-service platform and related services (the "Service"), you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

If you do not agree, do not use the Service.

Contact: legal@boothmap.io

Until incorporation, email is the primary contact channel. A British Columbia registered office mailing address will be listed in these Terms after incorporation.

2. The Service

Boothmap provides software that lets event organisers:

• Draw and manage interactive floor plans;
• Price and configure vendor booths;
• Embed maps on organiser websites (including via snippets served from cdn.boothmap.io or successor domains); and
• Facilitate booth checkout using Stripe as the payment processor.

Boothmap is software and payment rails. Boothmap is not the seller of booths and is not a party to any contract of sale between an organiser and a vendor (booth buyer). See Section 8.

3. Closed Beta / Early Access

3.1 Invite-only. The Service (or parts of it) may be offered as a closed beta or early access program. Access is by invitation only and may be limited, revoked, or conditioned at our discretion.

3.2 Confidentiality. Beta features, non-public product details, documentation, and performance characteristics are Confidential Information under Section 10. You must not publicly disclose, demo to the press, or publish screenshots, benchmarks, or reviews of non-public beta features without our prior written consent, except as required by law.

3.3 Features may change or break. Beta software is provided for evaluation. Features may be added, changed, delayed, or removed. The Service may be unstable, incomplete, or unavailable. We provide no service-level agreement (SLA), uptime commitment, or support commitment for beta access beyond what we choose to offer informally.

3.4 Suspension and end of beta. We may suspend, limit, or end the beta (or your access to it) at any time, with or without cause, and with notice where practicable. Ending the beta does not itself end these Terms for any continued access we grant, but your beta licence ends when beta access ends.

3.5 Feedback licence. If you provide suggestions, bug reports, ideas, or other feedback related to the beta or the Service, you grant Boothmap a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, and commercialize that feedback without restriction or obligation to you (including no obligation to attribute or compensate you). This aligns with Section 6.4.

3.6 Organiser remains merchant of record. Beta participation does not change Section 8: the organiser remains the seller and merchant of record for booth sales; Boothmap remains software and payment rails only.

3.7 Fees notice rules still apply. Beta access does not waive Section 7 fee-notice rules. When platform fees are introduced or increased (0% → up to 2%), we will still give at least 30 days' prior notice as described in Section 7.2, whether or not you are in beta.

3.8 As-is beta. Without limiting Section 13, beta access is provided as is and as available, and liability remains limited under Section 14.

4. Eligibility and accounts

4.1 Eligibility. You must be at least the age of majority in your jurisdiction (and at least 18) and able to form a binding contract. The Service is intended primarily for businesses and organizations organising events, not for children.

4.2 Account registration. You must provide accurate, complete account information and keep it updated. You are responsible for all activity under your account and for safeguarding credentials. Notify us promptly at legal@boothmap.io or via support channels if you suspect unauthorized access.

4.3 Authorized users. You may allow employees or contractors to access your account solely for your internal business purposes. You remain responsible for their compliance with these Terms.

4.4 Vendors / booth buyers. Individuals or businesses who purchase booths from an organiser through a Boothmap-facilitated checkout interact primarily with the organiser as seller. Those purchases are subject to the organiser's terms, policies, and refund practices, in addition to any payment-provider rules. These Terms govern use of Boothmap's platform features; they do not create a purchase contract between Boothmap and the vendor for the booth itself.

5. Licence to use the Service

5.1 Licence. Subject to these Terms, Boothmap grants you a limited, non-exclusive, non-transferable, revocable licence during your subscription or permitted access period to access and use the Service for your legitimate event-organising business purposes.

5.2 Embed licence. Subject to these Terms, we grant you a limited licence to embed Boothmap maps on websites you control or are authorized to operate, using the embedding methods we provide (including CDN snippets), solely to display your events and facilitate booth discovery and sales for those events.

5.3 Licence limits. You must not:

• Copy, modify, or create derivative works of the Service except as the product expressly allows (for example, configuring your own maps);
• Reverse engineer, decompile, or attempt to extract source code except to the extent this restriction is prohibited by law;
• Scrape, harvest, or systematically extract data from the Service or embeds without our prior written consent;
• Bypass or interfere with security, rate limits, or access controls;
• Introduce malware, harmful code, or disruptive traffic;
• Use embeds or branding in a way that misrepresents Boothmap as the seller of booths, the event host, or the merchant of record;
• Resell, sublicense, or provide the Service as a competing floor-plan platform to third parties without our written agreement;
• Use the Service for unlawful, fraudulent, or infringing purposes.

5.4 Reservation of rights. Except for the limited licences above, Boothmap and its licensors retain all right, title, and interest in the Service, including software, design, trademarks, and documentation.

6. Customer content and map intellectual property

6.1 Your ownership. As between you and Boothmap, you own your floor plans, event content, logos, images, text, pricing configurations, and other materials you upload or create in the Service ("Customer Content").

6.2 Licence to Boothmap. You grant Boothmap a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, transmit, and otherwise process Customer Content solely as needed to provide, maintain, secure, and improve the Service (including CDN delivery of embeds and displaying maps to vendors and visitors).

6.3 Your responsibilities. You represent and warrant that you have all rights necessary to upload and use Customer Content and to grant the licence above, and that Customer Content does not infringe others' rights or violate law. You are solely responsible for the accuracy of booth pricing, availability, event details, and disclosures to vendors.

6.4 Feedback. If you provide suggestions or feedback, you grant Boothmap a perpetual, irrevocable, royalty-free licence to use it without restriction or obligation to you.

7. Fees, platform fee, and taxes

7.1 Current platform fee (0%). Boothmap's platform fee on booth sales is currently 0% (waived). We do not presently charge a percentage of booth sale amounts.

7.2 Future platform fee (up to 2%). We may introduce or increase a platform fee of up to two percent (2%) of applicable booth sale amounts (that is, of booth sales processed through the Service), and/or introduce other charges (for example subscription or per-event fees), by giving you at least 30 days' prior notice (email to the address on your account and/or in-product notice). Continued use of the Service after the effective date of new or increased fees constitutes acceptance. If you do not agree, you may stop using the Service and close your account before the fees take effect.

7.3 Who pays; how collected. Platform fees, when in effect, are charged to you (the organiser) — including via Stripe Connect application fees or equivalent mechanisms — and are not a buyer-facing checkout tax. Collection mechanics may include deduction at payout time, invoicing, or other methods we describe in the notice and product billing settings.

7.4 Stripe and payment-processing fees. Payment processing fees charged by Stripe apply separately from Boothmap's platform fee and are not waived by a 0% platform fee. Those fees are governed by your agreement with Stripe (as merchant of record) and Stripe's pricing. Boothmap does not store full payment card details; card data is handled by Stripe only.

7.5 Taxes. Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for taxes associated with your use of the Service and with your booth sales, except taxes based on Boothmap's net income.

7.6 Invoices and payment. When platform fees apply, payment terms will be as stated at signup, in an order form, or in the product billing settings (for example, Connect application fees at payout, invoicing, or other methods we describe when fees take effect).

7.7 No refund of platform fees. Except where required by law or expressly stated in writing, platform fees are non-refundable. This does not limit organiser obligations regarding booth refunds to vendors (see Section 8).

8. Booth sales — organiser is merchant of record

8.1 Organiser is the seller. When a vendor purchases a booth for your event through a Boothmap-facilitated checkout, you (the organiser) are the seller and merchant of record. The contract for the booth is between you and the vendor. Boothmap provides software and payment facilitation (for example, Stripe Connect-style flows) and is not a party to that sale.

8.2 Vendor relationship. Vendors contract with you. You are responsible for event delivery, booth assignment, venue rules, cancellations, refunds, chargebacks, tax collection and remittance on booth sales (where applicable), and customer service related to the event and booth.

8.3 Payment flows. Checkout is structured so that funds for booth purchases are paid to you (or to your connected Stripe account), subject to Stripe's terms, reserves, and payout rules. When platform fees are in effect, Boothmap may collect them from you including via Stripe Connect application fees or equivalent, or by invoice, as described in Section 7.

8.4 Buyer personal information. You (the organiser) are responsible for buyer personal information you collect in connection with booth sales. Boothmap minimizes buyer personal information it retains — preferring transactional metadata needed to calculate, invoice, and audit platform fees (see our Privacy Policy) rather than storing full buyer contact dossiers when checkout runs through your Stripe account.

8.5 Refunds and chargebacks. Refunds, disputes, and chargebacks related to booth sales are your responsibility, subject to Stripe's rules and applicable law. You agree to respond promptly to disputes and to maintain policies that are clear to vendors.

8.6 No agency for sale terms. Nothing in these Terms makes Boothmap your agent for setting booth prices, accepting risk of non-payment beyond payment-rail facilitation, or guaranteeing vendor attendance or event success.

9. Acceptable use

You agree not to use the Service to:

1. Violate any law or regulation (including privacy, consumer protection, anti-spam, export, and sanctions rules);
2. Infringe intellectual property, privacy, or publicity rights;
3. Upload unlawful, deceptive, defamatory, or harmful content;
4. Send commercial electronic messages using Boothmap tools or data without valid consent where required (including under Canada's Anti-Spam Legislation — CASL);
5. Interfere with other users or the integrity of the Service;
6. Attempt unauthorized access to systems, accounts, or data;
7. Use the Service to process highly sensitive personal information without our prior written approval;
8. Mislead vendors about who is selling the booth or hosting the event.

We may investigate violations and cooperate with law enforcement where appropriate.

10. Confidentiality

Each party may receive non-public information from the other that is marked confidential or would reasonably be understood to be confidential ("Confidential Information"). The receiving party will use it only to perform under these Terms and will protect it with reasonable care. Confidential Information does not include information that is public through no fault of the receiver, independently developed, or rightfully received from a third party without duty of confidence. Disclosure required by law is permitted with prior notice where legally allowed. Customer Content is treated as your confidential information, subject to the licences and operational needs in Section 6 and our Privacy Policy.

11. Privacy and data protection

Our collection and use of personal information is described in our Privacy Policy. You agree to comply with applicable privacy laws regarding personal information you upload or collect through the Service (including vendor lists and buyer/checkout data you control as merchant of record). You are responsible for buyer personal information you collect; Boothmap minimizes buyer personal information it retains in its own systems (see Privacy Policy Section 3.4 and Terms Section 8.4). Where we process personal information on your behalf as a service provider / processor, you instruct us to process it to provide the Service as described in the Privacy Policy and these Terms.

12. Third-party services

The Service may interoperate with third-party services (including Stripe, hosting providers, CDNs, email, and analytics). Your use of those services may be subject to their own terms. Boothmap is not responsible for third-party services we do not control. Stripe's Connected Account and related terms apply when you use Stripe through the Service; see Stripe's documentation for the current agreements that apply to your account.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." BOOTHMAP DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components; that embeds will render correctly on every third-party site; or that booth sales, payouts, or event outcomes will meet your expectations. Map tools support planning and sales workflows; they are not a substitute for professional architectural, accessibility, fire-code, or venue compliance advice.

Some jurisdictions do not allow certain disclaimers; in those cases, disclaimers apply to the fullest extent permitted.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

14.1 No consequential damages. Boothmap will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost data, business interruption, or cost of substitute services, even if advised of the possibility of such damages.

14.2 Liability cap. Boothmap's total aggregate liability arising out of or related to these Terms or the Service will not exceed the greater of: (a) the amounts you paid to Boothmap in platform fees (excluding Stripe or other pass-through processing fees and excluding amounts paid to organisers for booths) during the twelve (12) months before the event giving rise to liability; or (b) one hundred Canadian dollars (CAD $100) if no platform fees were paid (for example, during a fee-waiver period).

14.3 Allocation of risk. These limitations are a fundamental part of the bargain and apply regardless of the theory of liability (contract, tort including negligence, strict liability, or otherwise) and whether any limited remedy fails of its essential purpose.

14.4 Exceptions. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including certain liability for fraud or willful misconduct, or rights that cannot be waived under consumer-protection laws if they apply).

15. Indemnity

You will defend, indemnify, and hold harmless Boothmap and its operators, and (after incorporation) its officers, directors, employees, and agents, from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

1. Your events, venue arrangements, and booth sales;
2. Your Customer Content;
3. Your breach of these Terms or applicable law;
4. Disputes between you and vendors, attendees, venues, or other third parties (including refunds and chargebacks);
5. Your tax obligations related to booth sales or your business; and
6. Personal information you collect, upload, or instruct us to process unlawfully.

We will provide prompt notice of a claim (provided that failure to notify does not relieve you except to the extent you are materially prejudiced), and you will not settle any claim that imposes an obligation on Boothmap or admits fault by Boothmap without our prior written consent.

16. Suspension and termination

16.1 By you. You may stop using the Service and request account closure at any time by contacting us (including at legal@boothmap.io). Self-serve cancellation may be offered in the product when available.

16.2 By us. We may suspend or terminate access immediately if you breach these Terms, create risk of harm or legal exposure, fail to pay fees when due, or if we discontinue the Service. We may also suspend for security incidents or operational emergencies.

16.3 Effect of termination. Upon termination, your licence ends and you must stop using the Service and embeds. We may delete Customer Content after a reasonable period, subject to legal retention needs and our Privacy Policy. Sections that by their nature should survive (including 3.5, 6.4, 8, 10, 13–15, 17–19) survive termination.

16.4 Notice. Where practicable, we will give notice before termination for convenience or prolonged discontinuation. Immediate action may be required for abuse, non-payment, or legal risk.

17. Changes to the Service and to these Terms

We may modify the Service (including features and embeds) and these Terms. For material changes to these Terms, we will provide notice (email and/or in-product) and update the effective date. Except where a longer notice is required (for example, 30 days for introducing platform fees under Section 7.2), changes take effect on the stated effective date. If you continue to use the Service after changes take effect, you accept the updated Terms. If you do not agree, you must stop using the Service.

18. Governing law and disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law rules.

The courts of British Columbia, Canada will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, except that Boothmap may seek injunctive or other equitable relief in any jurisdiction to protect its intellectual property or Confidential Information.

You and Boothmap waive any right to a jury trial to the extent waivable, and agree not to bring claims as a class or representative proceeding to the extent permitted by law.

19. General

19.1 Entire agreement. These Terms, the Privacy Policy, and any order form or plan-specific terms we expressly agree with you form the entire agreement regarding the Service and supersede prior proposals or negotiations on that subject.

19.2 Amendments. Changes must be made under Section 17 or in a signed writing (including electronic acceptance of an order form).

19.3 Assignment. You may not assign these Terms without our prior written consent. We may assign or novate these Terms to an affiliate, to a British Columbia company formed to operate Boothmap, or in connection with a merger, acquisition, or sale of assets, with notice to you where required (see also Section 1).

19.4 Severability. If a provision is unenforceable, the remainder remains in effect.

19.5 Waiver. Failure to enforce a provision is not a waiver.

19.6 Notices. We may notify you via email to your account address, in-product messages, or posting on the website. You may notify us at legal@boothmap.io. After incorporation, notices may also be sent to our registered office mailing address once it is listed in these Terms.

19.7 Force majeure. Neither party is liable for delays or failures due to events beyond reasonable control (excluding payment obligations).

19.8 Independent contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, or employment relationship. For booth sales, see Section 8 — Boothmap is not the vendor's counterparty.

19.9 Language. These Terms are in English. If we offer the Service in Québec or otherwise require it, we may provide a French version and update these Terms accordingly.

19.10 Export and sanctions. You must not use the Service in violation of Canadian or other applicable export or sanctions laws.

20. Contact

• Legal: legal@boothmap.io
• Privacy: privacy@boothmap.io
• Website: https://boothmap.io

Until incorporation, email is the primary contact channel. A British Columbia registered office mailing address will be listed here after incorporation.

Boothmap — boothmap.io